• You can't vacuum too often.  Using a vacuum with a beater bar or rotating brush will loosen the dirt making it easier for vacuum to remove soil.
• Carpet with thick loop pile construction (berber) may be sensitive to brushing, rubbing or scrapping of the pile surface which may cause fuzzing and pile distortion. it is recommended that vacuums with suction action only be used on these styles.  Turn off your rotating bar if possible on these types of carpets.
• Carpet sweepers and electric brooms are useful for picking up crumbs and surface soil, but it's important to know that they will not deep clean.

Water Based Stains 

    

For these stains, start with Step One. If stain remains, proceed with Steps Two and Three.
 

 
Special Water-Based Stains

        

For these stains, start with Step One. If stain remains, proceed with Step Three, omit Step Two.

• Coffee
• Tea
• Urine

Oil Based Stains


    
For these stains, use “Goo Gone.” Follow directions on package, then proceed with the One-Two-Three cleaning method.  

*Freeze and remove solid materials before cleaning. 

*If the stain persists, add the vinegar/water solution outlined in Step 3 with the detergent solution outlined in Step 1. Follow Step 1 procedures. 

Easy as 1-2-3

Most household stains can be removed using the “Easy as 1-2-3 method”.
Oil-based stains, however, will require the use of a dry cleaning solvent prior to using this cleaning method. 

Step 1:

Use a spoon or dull knife to remove solid materials. For a large stain, work from the outside of stain to the center to prevent spreading. Blot up liquid spills with a white towel or paper towel. 

Mix a solution of ¼ teaspoon of clear hand dishwashing detergent with 1 cup of water. Stir gently. Apply detergent solution directly to a white cloth. Dampen the carpet fibers in the stained area with the cloth. Avoid saturating the carpet. 

Wipe gently. Turn cloth frequently. Never rub, scrub or use a brush. This may damage carpet fibers. If necessary, use your fingertips to work the solution to the base of the stain. Wet the stained carpet fibers with clear, lukewarm water to rinse. Cover the spot with an absorbent white towel or paper towel and apply pressure to blot. 

Repeat the rinsing and blotting procedures until you are sure all traces of detergent have been removed. 

If the stain is gone, place an absorbent white towel or paper towel over the area cleaned and weigh towels down with a heavy, color-fast object such as a weighted plastic wastebasket. 

Change towels or paper towels until carpet dries. If the stain remains, proceed to Step Two. (For coffee, tea or urine, skip Step Two & proceed to Step Three.) 

Step 2: 
Do not use on coffee, tea or urine stains. 

Mix 2 tablespoons of non-bleaching, non-sudsing household ammonia with 1 cup of lukewarm water. Apply ammonia solution, rinse & blot as outlined in Step One. Do not dry with paper towels. Proceed to Step Three to neutralize the ammonia solution. 

Step 3: 
Mix 1 cup of white vinegar with 2 cups of water. 

Apply the vinegar solution, rinse and blot as outlined in Step One. Most household spills and stains can be removed using this easy method. For best results, always clean up spots and spills immediately. Locate your stain on the chart and follow the cleaning steps until the stain is removed. 

It is not unusual for stains to reappear after spot cleaning. This is referred to as “wicking”. Wicking can occur when a liquid is spilled on the carpet (usually a large quantity). Cleaning can remove only the stain from the carpet fibers. Liquid still remains in the carpet backing or padding. Through capillary action, the stain can “wick” back up into the carpet fibers. These stains are not permanent and typically can be removed by simply repeating the appropriate step-by-step directions listed here. It is important that you place paper towels weighed down by a heavy object over the area while the carpet is drying to absorb any remaining stain substances. 

Important: Although your carpet may not look dirty, you are still required to have your carpet professionally cleaned regularly (every 12 - 18 months) to comply with some manufacturers’ stain or soil protection warranties.